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  • Configuring Email Software: Configuring Outlook in XP
    Answer: This document will help you configure Microsoft Outlook XP/2002 to manage your Iglou E-Mail account. Step 1Open Microsoft Outlook. Step 2On the Tools menu, select E-Mail Accounts. ...
  • High Speed Internet: What is IgLou's Internet Access SLA (Service Level Agreement)?
    Answer: IgLou's strives to achieve an uptime of 99.95% for all of our Internet access plans.  If a customer experiences a service outage in excess of 30 ...
  • Colocation: After-Hours Emergency Colocation Access
    Answer: IgLou provides free escorted access to colocated equipment during normal business hours of 9am to 5pm, Mon-Fri (excluding holidays or closures due to inclement weather ...
  • Billing: Good Payer Price Protection
    Answer: IgLou's Good Payer program is designed to give you peace of mind that your monthly rate doesn't automatically rise after your first year of service. ...
  • High Speed Internet: Enabling IP Passthrough on the Arris BGW320
    Answer:   Note: This article's content was originally sourced from https://forums.att.com/t5/AT-T-Internet-Equipment/Strict-NAT-Bridge-Mode-What-is-IP-Passthrough-Can-I-enable-on-my/td-p/5296974 Note: These instructions require knowledge of advanced networking topics, including DHCP, assigning static IP addresses, identifying ...
  • High Speed Internet: How to configure static IP addresses in the 5268AC gateway
    Answer: If you ordered your Internet service with static IP addressing, your modem will need to be configured to recognize your IP address space.  This is ...
  • High Speed Internet: Reset your modem or gateway router
    Answer: If you’re having trouble with your service, we’ll fix it!  However, resetting your modem or gateway router may get you back online without having to ...
  • High Speed Internet: Change your Wi-Fi settings
    Answer: Note: These instructions are to change wifi settings in your modem/gateway. If you have Eero whole-home wifi, or have purchased your own router, you'll want ...
  • High Speed Internet: Fixing Internet speed problems in Windows 10 Pro and Enterprise
    Answer: Some customers have reported Windows 10 Pro and Windows 10 Enterprise artificially limiting speeds on very high-speed Internet connections when using a direct Ethernet connection ...
  • High Speed Internet: Enabling IP Passthrough on the Arris BGW210
    Answer:   Note: This article's content was originally sourced from https://forums.att.com/t5/AT-T-Internet-Equipment/Strict-NAT-Bridge-Mode-What-is-IP-Passthrough-Can-I-enable-on-my/td-p/5296974 Note: These instructions require knowledge of advanced networking topics, including DHCP, assigning static IP addresses, identifying ...

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