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  • Configuring Email Software: What are IgLou's email server settings?
    Answer: The settings for IgLou's mail servers depend on whether or not you are using an @iglou.com email address, or if you have your own registered ...
  • High Speed Internet: Change your Wi-Fi settings
    Answer: To change the wireless settings in your your modem/gateway, please follow the instructions on this webpage.  Be sure to choose the model number of your ...
  • Configuring Email Software: Configuring iPad, iPhone 5/4/4S/3G Mail
    Answer: To configure email for your iPhone 3G or iPhone running 2.0 software, follow these steps: 1.  Tap Settings2.  Tap Mail, Contacts, Calendars3.  Tap Add Account4.  Tap Other5.  Tap Add Mail Account6.  Fill ...
  • Dial-up Internet: How do I create a dialup connection on a Mac?
    Answer: 1) Go to the Apple Menu -> System Preferences2) In System Preferences, click on Network3) In Network, make sure that "Show" is set to Internal ...
  • Dial-up Internet: How do I create a dialup connection under Windows XP?
    Answer: 1.) To begin the Internet Setup Assistant, press the Start button, and then go to the Control Panel. 2.) Next, from the Control-Panel, locate and double-click ...
  • General Email Questions: I'm unable to send email
    Answer: If you are unable to send email, there are several possible quick fixes: In the Advanced section of your email software settings, look for the section ...
  • Webmail: Webmail inbox is sometimes empty
    Answer: Microsoft Outlook, Thunderbird, and most other POP-based email software will delete all the messages on IgLou's server after downloading email.  If you use one of ...
  • General Email Questions: Inactive email account policy
    Answer: If you do not access your IgLou email account for 120 days, it will become inactive and we will stop delivering new messages until you ...
  • Mailblock Spam Filtering: What is the SpamStopper rule and what does it do?
    Answer: IgLou's Spam Stopper can be configured online for your @iglou.com email account.  When enabled, this rule will automatically attempt to identify spam and block it. To ...
  • High Speed Internet: Troubleshooting slow or intermittent wifi
    Answer: Slow or unreliable Internet access is sometimes caused by problems with the wireless signal.  The radios in your modem and devices are vulnerable to interference ...

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