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  • General Email Questions: I'm unable to send email
    Answer: If you are unable to send email, there are several possible quick fixes: In the Advanced section of your email software settings, look for the section ...
  • Configuring Email Software: Configuring Windows Mail
    Answer: Default e-mail client for Windows Vista.This document will help you configure Windows Mail to manage your Iglou E-Mail account. Step 1Open Windows Mail. Likely, you will ...
  • Configuring Email Software: Configuring iPad, iPhone 5/4/4S/3G Mail
    Answer: To configure email for your iPhone 3G or iPhone running 2.0 software, follow these steps: 1.  Tap Settings2.  Tap Mail, Contacts, Calendars3.  Tap Add Account4.  Tap Other5.  Tap Add Mail Account6.  Fill ...
  • About IgLou: What types of accounts does IgLou offer?
    Answer: IgLou offers a large number of services, including high-speed Internet access, web & email hosting, data-center server hosting, and I.T. consulting services. For more information, you ...
  • Email Error Codes: SMTP Authentication is required
    Answer: EXPLANATION: IgLou is rejecting your email because you are attempting to send an email through our mail servers, but our mail server cannot determine whether or ...
  • Webmail: How can I enable the Sent folder in Webmail?
    Answer: IgLou Webmail does not automatically save outgoing mail to the Sent folder. You can enable the saving of your outbound email to a special folder named "Sent", but ...
  • General Email Questions: Inactive email account policy
    Answer: If you do not access your IgLou email account for 120 days, it will become inactive and we will stop delivering new messages until you ...
  • Configuring Email Software: Configuring Outlook in XP
    Answer: This document will help you configure Microsoft Outlook XP/2002 to manage your Iglou E-Mail account. Step 1Open Microsoft Outlook. Step 2On the Tools menu, select E-Mail Accounts. ...
  • Configuring Email Software: Configuring Mac Mail
    Answer: Step 1:Open MailApp. Step 2:From the Mail menu, select Preferences. Step 3:On the Mail Preferences screen, select Accounts, then Create Account. Step 4:On the Account Information screen, select ...
  • Billing: IgLou Billing Policies & Fees
    Answer: General Activation fees and monthly service fees are billed at the beginning of each calendar month for the upcoming month of service. Any transfer or usage fees are ...

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