General Email Questions: How do I change my email password? Answer:
If you are using an @iglou.com email address:
You can change your IgLou password by logging into our online Account Manager and clicking on the "Services" ...
High Speed Internet: How to setup Eero Wifi Answer: 1. Download the Eero App for iOS or Android at eero.com/app.
2. Open the App and setup ...
High Speed Internet: How to connect a Netgear Orbi? Answer: Set up your Orbi as an Access Point
Connect Orbi to the AT&T Modem using an ethernet cable (included).
From a browser, go to orbilogin.com and sign ...
Billing: Internet referral program Answer: IgLou's Internet referral program is a great way to reward friends and family for choosing IgLou as their new Internet provider! To view current reward ...
High Speed Internet: Internet IPv6 support Answer:
IPv6 is enabled by default for the majority of IgLou subscribers whose Internet service is carried over AT&T's network. IPv6 is in wide use on ...
High Speed Internet: Cellular Internet Backup setup instructions Answer:
For a video on how to self-install your Internet Backup CDS-9010 device go to: https://youtu.be/QYqSopUcNRM
1. Remove all components from the box.
2. Firmly attach the two ...
General Email Questions: Email account access for the deceased Answer:
IgLou values the confidentiality of our customer's private information, including the contents of and access to email, even beyond their own lifetime. The following policy ...
High Speed Internet: Fiber Internet installation details Answer:
Here are some important tips to help you prepare for the install of new Internet service:
Installation typically occurs 5 to 10 days from the date ...