- IgLou Billing Policies & Fees
General
Activation fees and monthly service fees are billed at the beginning of each calendar month for the upcoming month of service.
Certain services may require a prepayment ...
- I'm being disconnected! Help!
There can be many reasons for being disconnected, be aware there are idle-timeouts for our service plans, please see http://www.iglou.com/policy/policy.shtml/agreement for details.Otherwise you can contact ...
- Inactive email account policy
If you do not access your IgLou email account for 6 months it will become inactive and we will stop delivering new messages until you ...
- I'm unable to send email
If you are unable to send email, there are several possible quick fixes:
In the Advanced section of your email software settings, look for the section ...
- IgLou network status, outages, and scheduled maintenance
To check on IgLou's network status, any known outages or scheduled maintenance, please visit IgLou's network status page. ...