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  • IgLou Billing Policies & Fees
    General Activation fees and monthly service fees are billed at the beginning of each calendar month for the upcoming month of service. Any transfer or usage fees are ...
  • I'm being disconnected! Help!
    There can be many reasons for being disconnected, be aware there are idle-timeouts for our service plans, please see http://www.iglou.com/policy/policy.shtml/agreement for details.Otherwise you can contact ...
  • Inactive email account policy
    If you do not access your IgLou email account for 120 days, it will become inactive and we will stop delivering new messages until you ...
  • I'm unable to send email
    If you are unable to send email, there are several possible quick fixes: In the Advanced section of your email software settings, look for the section ...
  • IgLou network status, outages, and scheduled maintenance
    To check on IgLou's network status, any known outages or scheduled maintenance, please visit IgLou's network status page. ...