Configuring iPad, iPhone 5/4/4S/3G Mail

Iglou Customer Support
2015-07-15 21:11

To configure email for your iPhone 3G or iPhone running 2.0 software, follow these steps: 

1.  Tap Settings
2.  Tap Mail, Contacts, Calendars
3.  Tap Add Account
4.  Tap Other
5.  Tap Add Mail Account




6.  Fill out your full name, your full IgLou email address (be sure to spell @iglou.com correctly) and your email password, and then tap Save.




7.  On the next screen, make sure that:

- The IMAP tab is highlighted.
- Name is your full name.
- Address is your full @iglou.com email address





8.  Scroll a bit further down and enter the following information for Incoming Mail Server:

- Host Name should be imap.iglou.com
- User Name should be your full email address.
- Password should be your IgLou email password.





9.  Scroll a bit further down again and enter the following information for Outgoing Mail Server:

Host Name should be mail.iglou.com
User Name should be your full email address.
Password should be your IgLou email password.





10.  Hit Save and wait for the iPhone to verify the entered information.  This process may take up to two minutes.

11.  If the iPhone comes up with an error saying "The certificate may not be valid", tap Continue.

12.  Your iPhone email should now be functioning.  Press the home button on your iPhone and try and read and send email.

13. You can verify your Advanced settings by tapping Settings > Mail, Contacts, Calendars > Your IgLou  Account > Advanced:

     Deleted Messages
         Remove "After one week"

     Incoming Settings 
         Use SSL: ON 
         Authentication: Password
         IMAP Path Prefix:  /
         Server Port: 993 

14.  You can verify your Outgoing Mail Server settings by tapping Settings > Mail, Contacts, Calendars > Your IgLou Account > Outgoing Mail Server SMTP(mail.iglou.com) > Primary Mail Server (mail.iglou.com):

     Outgoing Settings
         Host Name: mail.iglou.com
         User Name: Your IgLou email address
         Password: Your IgLou password
         Use SSL: ON 
         Authentication: Password 
         Server Port: 587

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