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  • What is IgLou's contact and payment address information?
    IgLou's Phone Numbers: (502) 966-3848(800) 436-4456(502) 968-9306 fax Payment and Mailing Address: IgLou Internet Services3315 Gilmore Industrial Blvd Louisville, KY  40213   ...
  • What are IgLou's Terms of Service?
    IgLou's Terms of Service can be found here: http://www.iglou.com/policy ...
  • What types of accounts does IgLou offer?
    IgLou offers a large number of services, including high-speed Internet access, web & email hosting, data-center server hosting, and I.T. consulting services. For more information, you ...
  • What is IgLou's contact and payment address information?
    IgLou's Phone Numbers: (502) 966-3848(800) 436-4456(502) 968-9306 fax Payment and Mailing Address: IgLou Internet Services3315 Gilmore Industrial Blvd Louisville, KY  40213 ...
  • What are your local access numbers?
    The current list of local access numbers is maintained here: http://www.iglou.com/iglou/local.htm  IgLou offers dialup access in thousands of cities around the United States, so if you don't ...
  • Webmail inbox is sometimes empty
    Microsoft Outlook, Thunderbird, and most other POP-based email software will delete all the messages on IgLou's server after downloading email.  If you use one of ...
  • What are wildcards and why are they useful?
    Wildcards are a way to match any combination of words or symbols.  The best way to explain wildcards is to show a few examples. Consider ...
  • What criteria can I use to block messages?
    You can block electronic mail based upon any of the following criteria: The From: address or domain name The Envelope-From: address or domain name IP Number Host Name Ident information Recipient ...
  • What is the SpamStopper rule and what does it do?
    IgLou's Spam Stopper can be configured online for your @iglou.com email account.  When enabled, this rule will automatically attempt to identify spam and block it. To ...
  • What is IgLou MailBlock spam filtering?
    IgLou MailBlock is the name of IgLou's spam and email filtering service for @iglou.com email accounts.  You can access the Mailblock control panel through IgLou's ...
  • What is USENET?
    Usenet is a world-wide distributed discussion system.  It consists of a set of "newsgroups" with names that are classified hierarchically by subject."Articles" or "messages" are ...
  • What is IgLou's Internet Access SLA (Service Level Agreement)?
    IgLou's strives to achieve an uptime of 99.95% for all of our Internet access plans.  If a customer experiences a service outage in excess of 60 ...
  • What are IgLou's email server settings?
    The settings for IgLou's mail servers depend on whether or not you are using an @iglou.com email address, or if you have your own registered ...
  • What is a Telecom Access Cost Recovery fee?
    The Telecom Access Cost Recovery fee helps IgLou recover costs associated with interconnecting to the telephone company networks.  This includes FCC Universal Service Fund (USF) ...