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  • IgLou Billing Policies & Fees
    General Account Payment Credit-Card Billing Invoiced Billing Cancelations Service Fees General Activation fees and monthly service fees are billed at the beginning of each calendar month for the upcoming month of service. Any transfer ...
  • I'm being disconnected! Help!
    There can be many reasons for being disconnected, be aware there are idle-timeouts for our service plans, please see http://www.iglou.com/policy/policy.shtml/agreement for details.Otherwise you can contact ...
  • Inactive email account policy
    If you do not access your IgLou email account for 120 days, it will become inactive and we will stop delivering new messages until you ...
  • I'm unable to send email
    If you are unable to send email, there are several possible quick fixes: In the Advanced section of your email software settings, look for the section ...